Delivery Information

Delivery

In regards to all in-stock items, twopairs will endeavor to ship all products within 3 business days, however where bespoke or out of stock items are concerned, we will email customers of an estimated shipping date.

Gift Wrapping

twopairs are able to gift wrap all items except for large furniture items. Please leave a note at checkout if you would like your item/s gift wrapped.
Should you choose to send a gift directly to a recipient, twopairs are able to attach a gift tag complete with a personalised message.

Shipping Charges

As most of our items are less than 3kg we are able to offer a flat shipping rate of $15 within Australia. This charge will be added automatically added to your order at checkout.

For heavier items, such as furniture, stools, some bowls and lamps the flat rate fee of $10 will not apply. Instead, freight will be calculated for you based on your location and charged separately. All items that do not include freight will have a clear notation within the product description box to advise you. If you have any questions about this please do not hesitate to email shop@twopairs.com.au or call our store on 08 8363 7916.

Returns

7 Day exchange only on full priced items.

Please note, no exchange or refund on sale items. All discounted purchases are final.